LOYALTY PROGRAM

CORAL CARD

Stay min. 7 to 10 nights in one year to become a Coral Member. Enjoy benefits with every stay:

  •  Welcome bottle of wine
  • Complimentary 2:00 pm late check-out based on availability*
  • 5% discount on next holiday
  • Access to exclusive promotional offers

ARENA CARD

Stay min. 11 to 20 nights in one year to become a Arena Member . Enjoy benefits with every stay:

  • Bottle of wine and chocolate
  • Complimentary 2:00 pm late check-out based on availability*
  • 10% discount on next holiday
  • Access to exclusive promotional offers

CARACOL CARD

Stay min. 21 to 35 nights in one year to become a Turtle Member. Enjoy benefits with every stay:

  • Bottle of wine and fruit
  • Upgrade to the next room category based on availability at check-in*
  • Complimentary 2:00 pm late check-out based on availability*
  • 5% discount on next holiday
  • Access to exclusive promotional offers

Conditions : 

  • Discount applied for a single and double occupancy
  • Upgrade and late check out must be requested and are subject to availability
  • When the rate includes additional charges (for example, dinner), they are quoted per person or for extra charges
  • The value of the discounted nights is based on the average value per night of the stay
  • Restrictions and exclusions applied
  • Loyalty program valid during 2017 (except during Christmas and NYE period, (from December 22nd, 2018 to January 4th, 2019) and 2019 (except during Christmas and NYE period, from December 22nd, 2019 to January 5th, 2020)